SureCall 5X Max user guide (PDF)
SureCall 5X Max spec sheet (PDF)
SureCall Cloud user guide (PDF)
SureCall LPDA antenna 
Top Signal omni antenna TS210471 spec sheet (PDF)
Top Signal omni antenna TS210471 installed example (PDF)
Top Signal EDGE dome antenna TS250620 spec sheet (PDF)
Top Signal 
SureCall 
Top Signal TS‑400 coax TS340000 spec sheet (PDF)
What’s my actual cell signal strength?
Product Description
The SureCall 5X Max features an LCD display with optional manual gain control for each band of cellular frequency.
The SureCall 5X Max includes SureCall Cloud service that provides remote monitoring and administration tools for I.T. departments and system integrators anywhere, without having access to the building’s Ethernet or WiFi network.
With the SureCall Cloud you can remotely log on to the 5X Max through your phone, computer, tablet, or other device with a web browser. Once logged in, you can:
Remote monitoring is available through a cellular connection and requires a SIM card.
A one-year SureCall Cloud subscription is included with the purchase of the 5X Max and is billed annually thereafter. For subscription pricing information, please call Powerful Signal at 435-634-6800 or contact us online.
SureCall Cloud uplink power, uplink gain & capacity
The SureCall 5X Max system includes 400-type coax cable to connect the amplifier to the inside antenna. If your building requires fire-rated cable in plenum spaces
, please ask us about upgrading to ½-inch plenum air coax. Plenum cable fully meets state and federal building codes.
Plenum cable also has nearly half the signal loss per foot of cable compared to 400-type coax cable, delivering stronger signal from the SureCall amplifier to your phones and other cellular devices.
(Plenum air cable is available at additional cost. Call Powerful Signal at 435-634-6800 for details.)
This system uses 400 coax (left), but you can upgrade to fire-rated plenum air coax cable (right) for building-code compliance and better performance.
In a large building, office, or warehouse, you’ll get the best results and performance from a SureCall 5X Max with a custom design and professional installation.
Working with your floor plans, Powerful Signal’s design engineers will create design specifications that will allow you to use the fewest number of components to get the maximum amount of cellular coverage inside your building.
Powerful Signal’s professional installer will have knowledge of local building codes and have the proper tools and experience to make sure your system is set up and configured correctly.
Call Powerful Signal at 435-634-6800 or request a free custom quote online. We’ll design a custom system that will solve your cellular reception and connectivity problems at the best possible price point. We’ve designed thousands of cell signal amplifier systems—let us create one for you!
An office floor with amplified cellular signal from a SureCall amplifier and one dome antenna.
The 5X Max system comes with the following components.
Inside host amplifier
AC/DC power supply
Outside amplifier
Top Signal wideband outdoor omni antenna TS210471
SureCall ultra wideband outdoor LPDA antenna SC-530W
Top Signal EDGE indoor dome antenna w/mounting hardware TS250620 (×4)
100′ SureCall ultra low-loss coax cable SC-400 SC-001-100 (×3)
Top Signal 75′ TS-400 coax w/N‑male connectors TS340075
Top Signal 50′ TS-400 coax w/N‑male connectors TS340050
2′ Top Signal TS‑400 coax jumper cable TS340002 (×2)
Top Signal 2‑way 50‑ohm splitter TS412101 (×2)
38″ adjustable antenna mount w/lag screws TS430002
Top Signal 50‑ohm lightning surge protector TS450001
SureCall 5X Max user guide
The coax cable run from the outside amplifier to the inside host amplifier must meet the following requirements set by the manufacturer:
Cable runs outside of those parameters will cause the host amplifier to shut down or not operate properly.
This system provides you with both outdoor directional and omnidirectional antennas. Here are some general guidelines for choosing the right antenna to use.
If you’re still not certain which antenna will work best for you, please call us at 435-634-6800. Our technical support representatives will be happy to discuss your specific requirements and give you a recommendation based on years of professional experience.
The nylon post and nut are used with drywall and drop ceilings; the mounting plate (blue) is used with hard deck ceilings. (Click to enlarge.)
Using SureCall’s patented SureIQ™, 2XP™, and ERT™ technologies, the 5X Max receives the outside cell signal, amplifies it, and rebroadcasts it inside your building through two ceiling-mounted dome antennas. This allows you to stay connected when outside cell service is poor or where your building’s construction materials interfere with signals from the local cell tower.
The SureCall 5X Max works with all major wireless carriers, including Verizon, AT&T, T-Mobile, DISH Wireless, UScellular, GCI Alaska, and most others.
It operates on common cellular frequencies.
This system comes with four dome antennas that broadcast improved cellular signal in a spherical pattern. With strong outside cell signal (−75 dBm RSRP or greater), these antennas can cover up to 80,000 square feet of indoor building space with 700 MHz signal. The size of the coverage area you’ll experience depends on many factors, including:
Substandard or inadequate conditions in any of these factors will reduce your coverage area.
Powerful Signal has has been designing and installing cellular amplification systems since 2007. Please call us at 435-634-6800 or contact us online and we’ll be happy to calculate the coverage area this system will provide in your building and answer any other questions about this amplifier.
For information on federal rules governing the use of consumer cell signal boosters, please see our FCC notice page.
Warning This product can expose you to chemicals which are known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Product Specifications
Warranty Information
For warranty information on this product, please see our SureCall warranty information page.
Questions & Answers
