Privacy Policy
Updated
Introduction
The Powerful Signal website (powerfulsignal.com) is owned and maintained by Powerful Signal, LLC. Protecting your privacy is important to us. This policy is intended to make you aware of our commitments to you as a visitor to our website. This policy may change from time to time; please check back here periodically for updates.
Scope of this privacy policy
This privacy policy applies only to the collection and use of information collected online on the Powerful Signal website. Other websites affiliated with Powerful Signal may have different privacy policies.
Information we collect
We may collect your personally identifiable information (“Personal Information”) when you visit the Powerful Signal website. Personal Information, however, is not collected on this website unless you choose to provide it to us. When making inquiries, ordering a product, requesting service information, participating in certain promotional activities, completing surveys, or generally corresponding with us, we may ask for certain Personal Information, including (for example) your name, mailing address, phone number, and email address. If you are on a part of our website that requires you to provide your Personal Information, it will be clear what Personal Information we are requesting.
We may also collect other information that is provided to us by your web browser. This may include the browser you used to view our website, the Uniform Resource Locator (“URL”) of the website you visited just before visiting our website, which pages on our website you visit, any search terms you entered, which URL you go to next, and your Internet Protocol (“IP”) address.
Use of your information
We collect and use information in various ways that help us better serve our customers and visitors to our website, including:
- Browsing (information collected while browsing through our website). This information is collected to help run our site more efficiently, to gather broad demographic information, to monitor the level of activity on our site, and to evaluate the effectiveness of advertising and promotion.
- Product inquiries, placing orders, customer service, and technical support (information collected when you contact Powerful Signal about our product and service offerings). This information is necessary to identify your products or systems, understand the configuration of your products, diagnose your questions, and provide solutions.
- Online chat (information collected when you actively use the chat system embedded in our website). Our chat system informs us of how many times you have visited our site, which pages you have visited, which website you came from to get to our site, your IP address and general location (city, state, and country), your operating system and browser, and what items, if any, you have added to your cart. The Powerful Signal team member who responds to your chat may also ask you for additional information, including the size and configuration of your building, the strength of the outside ambient cellular signal, and which cellular carrier you use. This information helps our team member provide personalized recommendations for systems and solutions that may improve your cellular reception.
- Online surveys, polls, and reviews (information collected to complete surveys, participate in polls, or complete merchant or product reviews). Surveying, polling, and reviews are important to us; we use this information to improve our product and service offerings.
- Promotional activities. When you enter a contest or other promotion, we may ask you for information such as your name, address, and email address to administer the program or activity, to send you promotional emails, to notify winners, and to make the winners list publicly available in compliance with laws that may apply to such activities.
- Newsletters and promotional emails. As a service to our customers, we may email you newsletters, promotional information, and other information, using your Personal Information. You have the right to opt out of receiving newsletters and other promotional communications from us.
- Contact information. If you contact us, we may keep a record of your correspondence or comments, including any information in it. We use this information to help us provide better service.
How we share your information
Personal Information we collect online is used for responding to inquiries, processing orders, keeping you informed about your order status, statistical purposes, improving our site and its performance, developing better products and services, serving advertisements, running contests, surveys, and promotions, soliciting merchant and product reviews, and notifying you of products or special offers that may be of interest to you. Unless we have your permission to do otherwise, we will share the Personal Information you provide online only with Powerful Signal subsidiaries, or with entities that provide services to Powerful Signal or are business partners of Powerful Signal, and only for legitimate purposes, including those described here.
Powerful Signal (or part of it) or its related entities could merge with or be acquired by another business entity, or their respective assets could be acquired. Should such a merger or acquisition occur, you should expect that Powerful Signal would share some or all of your Personal Information with the other entity to continue serving you and other users of our website.
Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.
Cookies and tracking
A cookie is a small data file that a website can send to your browser and that may then be stored on your computer or device. We use cookies to better serve you when you return to our site. Some of our web pages may send cookies when you visit our site, make purchases, respond to online surveys or promotions, participate in a contest, or request information. Accepting the cookies used on our site enables our web server to identify your system by reading the cookie that has been stored on it, but our web server cannot otherwise identify you unless you enter your Personal Information. Cookies placed when visiting our site cannot be used to obtain your Personal Information at another site.
We, and third-party analytics and advertising providers we work with, may also use cookies and similar technologies to analyze traffic patterns on our site and to measure and improve advertising. Over time, this may enable us to provide a better experience by improving our content and making it easier to use. Many web browsers allow you to change their settings to accept all cookies, reject third-party cookies, or reject all cookies. If you refuse cookies from our site, some areas may not function properly, or you may be required to re-enter your Personal Information to use part of the site.
Your privacy rights and choices
You have choices about how your Personal Information is used:
- Marketing emails. You can opt out of our newsletters and promotional emails at any time by using the unsubscribe link in any such email or by contacting us.
- Access, correction, and deletion. You may ask us to review, update, or delete the Personal Information we hold about you. Contact us and we will respond as required by applicable law.
- Cookies. You can control or disable cookies through your browser settings, as described under Cookies and tracking, above.
Depending on where you live, you may have additional rights. For example, California residents may have the right to know what Personal Information we collect, to request its deletion or correction, and to opt out of the “sale” or “sharing” of Personal Information. To exercise any of these rights, please contact us. We will not discriminate against you for exercising your privacy rights.
Privacy of children and minors
We do not knowingly collect Personal Information from children. If you are under the age of 18, please provide your Personal Information only after obtaining parental consent to do so. If you are a parent or guardian and believe that your child has provided Personal Information to us, please contact us, and we will promptly delete such information.
How we protect your information
While Powerful Signal does not guarantee that unauthorized access to your Personal Information will never occur, Powerful Signal does take reasonable care to maintain the security of your Personal Information and to prevent unauthorized access to it.
Links to other websites
Parts of our website contain links to our subsidiaries and to third-party websites for your convenience and information. If you use these links, you will leave Powerful Signal’s website. When you access these other sites, even ones that may contain the Powerful Signal mark, please understand that we do not control the content and are not responsible for the privacy practices of that website. We recommend that you carefully review the privacy policy of each website you visit.
This online privacy statement does not cover the information practices of websites that link to our site. These other sites may send their own cookies to users, collect data, or solicit Personal Information.
Changes to this policy
Powerful Signal reserves the right to change this online privacy statement at any time. Any such changes will be posted in this privacy statement, and the date at the top of this page shows when it was last updated.
Applicable laws
Powerful Signal will protect your Personal Information in accordance with the laws of the United States and the State of Utah.
Contact us
If you have any questions or comments about this policy, or to exercise any of your privacy rights, please contact us:
- Phone: 435-634-6800, Monday through Friday, am to pm Mountain Time
- Email: sales@powerfulsignal.com
- Mail: Powerful Signal LLC, 5259 Wheeler Way, Hurricane, UT 84737-3372
