Top Signal Warranty Information
Updated
SIGNAL BOOSTERS (AMPLIFIERS)
Top Signal-branded signal boosters are protected by Top Signal’s 90-day money-back guarantee. If the signal booster does not perform according to the manufacturer’s specifications, contact Powerful Signal by phone (435-634-6800) or online to arrange a return.
(Signal boosters that have been mounted are not eligible for a 90-day money-back guarantee, but are protected by warranty.)
Top Signal-branded signal boosters are further warranted for 3 years against defects in workmanship and/or materials. To resolve a warranty case, contact Powerful Signal by phone (435-634-6800) or online.
Powerful Signal shall, at its option, either repair or replace the signal booster. Powerful Signal will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
Neither the 90-day money-back guarantee nor the 3-year warranty apply to any signal booster determined by Powerful Signal to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages its physical or electronic properties. Failure to use a surge-protected AC power strip with at least a 1000 Joule rating will void your warranty.
COMPONENTS AND ACCESSORIES
Top Signal components and accessories are warranted for 90 days against defects in workmanship and/or materials. The Top Signal 5G OTR antenna (TS210401, TS210402) is warranted for 2 years against defects in workmanship and/or materials. To resolve a warranty case, contact Powerful Signal by phone (435-634-6800) or online.
This warranty does not apply to any accessory or component determined by Powerful Signal to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages its physical or electronic properties.
RETURNS
For our complete returns policy, please see our Shipping & Returns page.
