weBoost Warranty Information
Most weBoost products are protected by Powerful Signal’s 90-day money-back guarantee.* If for any reason the performance of any product is not acceptable, contact us to obtain an RMA (return merchandise authorization).
Most weBoost signal boosters and kits are warranted for two (2) years against defects in workmanship and/or materials.† Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. See reseller warranty procedures.
Signal boosters and kits may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a returned material authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product. weBoost will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any signal boosters or kits determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge-protected AC power strip with at least a 1000 Joule rating will void your warranty.
All weBoost products that are packaged with other weBoost accessory products are intended for resale and use as a single unit, and such product kits are required to be sold to the end user or subsequent reseller as packaged. The “de-kitting” and sale as a standalone product of any one or more components of such a product kit is in violation of weBoost’s warranty. No “de-kitted” product will be eligible for return for any reason.
The sale of separate, not-kitted cable, antennas, and other accessories is allowed and fully warranted.
* weBoost’s products that include professional installation have a 30-day manufacturer’s money-back guarantee.
† weBoost Office 100 and Office 200 products are warranted for three (3) years. weBoost’s refurbished signal boosters and kits are warranted for one (1) year.