SolidRF Warranty Information
SolidRF signal boosters and kits are warranted for three (3) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to Powerful Signal with a dated proof of purchase. (See Powerful Signal’s return policy.)
Signal boosters and kits may also be returned directly to Powerful Signal at the consumer’s expense, with a dated proof of purchase and a returned material authorization (RMA) number supplied by Powerful Signal. Powerful Signal shall, at its option, either repair or replace the product. Powerful Signal will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
This warranty does not apply to any signal boosters or kits determined by Powerful Signal to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
Failure to use a surge-protected AC power strip with at least a 1000 Joule rating will void your warranty.
All SolidRF products that are packaged with other SolidRF accessory products are intended for resale and use as a single unit, and such product kits are required to be sold to the end user or subsequent reseller as packaged. The “de-kitting” and sale as a standalone product of any one or more components of such a product kit is in violation of SolidRF’s warranty. No “de-kitted” product will be eligible for return for any reason.
The sale of separate, not-kitted cable, antennas, and other accessories is allowed and fully warranted.