Powerful Signal Extended Warranty Policy
Powerful Signal wants to help protect your investment in the products that you purchase from us. We have selected high-quality products from the best manufacturers; we also realize that electronic items sometimes fail. Powerful Signal offers an extended warranty that allows you to add one (1) or two (2) years to the manufacturer's warranty for cell signal boosters.
The extended warranty must be purchased at the same time you purchase your product. Extended warranties are not offered for all products. The current manufacturers' amplifier warranties are:
- weBoost: 2 years
- Wilson Electronics: 2 years
Extended warranties are offered on selected products to extend the manufacturer's warranty for the amplifier component(s) of your purchase. Antennas, coax, splitters, and other non-amplifier components are not covered.
You have a choice of a 1- or 2-year extended warranty. The extended warranty is added to the manufacturer's warranty. For example, if you selected a 1-year extended warranty on a weBoost product, the amplifier component would be covered by the manufacturer's warranty for 2 years and the extended warranty would cover an additional 1 year, for a total of 3 years of warranty coverage. If you selected a 2-year extended warranty, then your total warranty period would be 4 years.
Signal boosters are warranted against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to Powerful Signal with a dated proof of purchase receipt. Your Powerful Signal receipt from PowerfulSignal.com shows if the extended warranty was purchased. A copy of this receipt is required. It is very important that you save your Powerful Signal store receipt.
Only signal boosters are covered under the extended warranty. Coax cable, antennas, splitters, taps and other components are not covered under the extended warranty.
A Returned Material Authorization (RMA) number is also required. Contact Powerful Signal to obtain an RMA number. This number must be clearly written on the return box so we know how to process the box is when we receive it.
Powerful Signal shall, at its option, either repair or replace the product. Powerful Signal will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S.
This extended warranty does not apply to any signal booster determined by Powerful Signal or the manufacturer to have been subjected to misuse, abuse, neglect, lighting, water, or mishandling that alters or damages physical or electronic properties.
Contact Powerful Signal if you have any questions or need any additional information.